If you are having trouble accessing the Psychotherapy Networker website or following the links in our e-mails, please find your browser below, and follow the instructions to clear your cache and delete cookies. This should also correct 404 errors and “too many redirects” errors.
IMPORTANT REQUEST: PLEASE DO NOT CALL THOUGHT & POSSIBILITY WITH QUESTIONS.If you need to talk to someone please do one of the following:
1. Email support@psychotherapynetworker with the subject line: Request for call. Be sure to include your phone and two possible windows for calling you between 11 and 4 Monday through Thursday. An email request is often the best way to get a call.
2. Call 888.851.9498. You will have to leave a message requesting a call. Be sure to include your phone and two possible windows for calling you between 11 and 4 Monday through Thursday.
FIREFOX:
Clearing the Cache
1. At the top of the Firefox menu, click the “Edit” menu and select preferences.
2. Select the “Advanced” panel.
3. Click on the “Network” tab.
4. In the Cached Web Content session, click “Clear Now.”
Deleting Cookies
1. At the top of the Firefox menu, click the “Edit” menu and select preferences.
2. Select the “Privacy” panel.
3. Click “Show Cookies.”
4. Search psychotherapynetworker.org and and select all cookies by pressing “Shift” + “End.”
5. Click “Remove cookie.”
INTERNET EXPLORER:
Clearing the Cache and Deleting Cookies
1. On the right side of the window, click on the gear icon or the “Tools” menu.
2. Click “Safety,” and then “Delete Browsing History.”
3. In the window that appear, uncheck all options except the ones labeled Temporary Internet Files and website files and Passwords.
4. Click “Delete.”
NOTE: this will erase ALL cookies
SAFARI:
Clearing the Cache
1. At the top of the Safari menu, click the “Safari” menu and select “Empty Cache.”
2. Click “Empty.”
Deleting Cookies
1. At the top of the Safari menu, click the “Safari” menu and select “Preferences.”
2. Select the “Security” icon.
3. Click “Show cookies.”
4. Search psychotherapynetworker.org and select all cookies.
5. Click “Delete.”
CHROME:
Clearing the Cache and Deleting Cookies
1. On the right side of the window, click on the 3 parallel lines icon, called the Chrome menu.
2. Select “Tools” or “More Tools” and click “Clear Browsing Data.”
3. In the Menu that appears, make sure the time option is “Until the end of time.”
4. Check “Clear browsing history,” “Clear download history,” “Delete cookies and other site data,” and “Empty the cache.”
5. Click “Clear browsing data.”
NOTE: this will clear ALL browsing data
IMPORTANT REQUEST: PLEASE DO NOT CALL THOUGHT & POSSIBILITY WITH QUESTIONS.
We host this information as a convenience to the Networker.
If you need to talk to someone please do one of the following:
1. Email support@psychotherapynetworker with the subject line: Request for call. Be sure to include your phone and two possible windows for calling you between 11 and 4 Monday through Thursday. An email request is often the best way to get a call.
2. Call 888.851.9498. You will have to leave a message requesting a call. Be sure to include your phone and two possible windows for calling you between 11 and 4 Monday through Thursday.